Privacy Policy
Next Level Landscapes Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy—together with our Terms of Use and Cookie Policy—explains how we collect, use, store, and protect your information when you interact with our website, services, or communications.
For the purposes of the UK General Data Protection Regulation (GDPR), the data controller is:
Next Level Landscapes Ltd
14 Turnstone Close, Winnersh, Wokingham, England, RG41 5LQ
Email: Nextlevellandscapesberkshire@gmail.com
Registered in the United Kingdom
We may collect and process the following types of personal information:
Enquiry & Contact Form Data – Information you submit through our website forms or via email.
Client Project Information – Details shared with us to carry out landscaping services.
Newsletter Subscription – If you subscribe, your email will be stored securely (e.g. via a provider like Mailchimp). You can unsubscribe anytime.
Order & Payment Information – Managed securely by trusted third-party processors.
Communication Records – Email and other communication logs maintained for reference and follow-up.
Website Analytics – Anonymized data such as IP address, device type, and browsing activity, collected via tools like Google Analytics and Microsoft Clarity (see our [Cookie Policy] for more details).
We use your information to:
Respond to enquiries and provide quotes or updates
Deliver and manage landscaping projects and related services
Improve the performance, design, and usability of our website
Send marketing communications (only if you’ve given consent)
Personalize services and recommendations
We collect limited technical data, including IP addresses and device information, to enhance the performance and security of our site. This may include use of:
Google Analytics
Microsoft Clarity
Google reCAPTCHA v3
Please refer to our [Cookie Policy] for more detail on how these tools work and how you can manage your preferences.
Some personal data may be processed or stored outside the UK or EU, depending on the services used (e.g., cloud platforms or email providers). By using our services, you consent to such transfers. We ensure all data is protected and handled in accordance with GDPR requirements. Sensitive information like payment data is encrypted via SSL technology.
Please keep your login information (if applicable) secure and do not share it.
We only share your personal data with:
Trusted staff, team members, or subcontractors directly involved in your project
Reputable third-party service providers who support our business (e.g., payment platforms, analytics tools, CRM software)
We never sell or rent your data to third parties.
Under GDPR, you have the right to:
Request access to the personal data we hold about you
Correct or delete your personal information
Withdraw consent at any time (where applicable)
Object to processing for direct marketing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To request access to your personal data, please email us. A small processing fee (up to £5) may apply in certain circumstances.
We may update this Privacy Policy to reflect changes in our operations, legal requirements, or data protection practices. The latest version will always be available on this page.
If you have any questions, concerns, or access requests related to your data, please contact:
Next Level Landscapes Ltd
Email: Nextlevellandscapesberkshire@gmail.com
14 Turnstone Close, Winnersh, Wokingham, England, RG41 5LQ
Registered in the United Kingdom
Company number: 11585827
